CUSTOMER SUPPORT SPECIALIST

HELSINKI, FINLAND

DESCRIPTION

We are looking for a customer support specialist to join our team in Helsinki. As a customer support specialist, your main tasks will consist of answering the needs of our customer, help us grow the Zadaa community through messaging directly with out customers and moderating the Zadaa app.

With our hungry and fast paced team, you will have a genuine opportunity to leave your mark in creating the best second hand shopping customer experience the world has ever seen.

Our team is looking for someone who is excited about the opportunity to have a strong influence in the direction Zadaa is taking as a company. You should also have great spoken and written skills in Finnish and English (Swedish, Danish and German are a plus), and a genuine interest in using your skills to help Zadaa reach the next level and develop the customer service further. If this sounds like you, send along your application! We’re looking forward to hearing from you!

WHAT YOU SHOULD HAVE

• You have experience in customer service, preferably in the mobile / digital environment

• Fluent spoken and written Finnish and English (Swedish, Danish and German are a plus)

• You are comfortable in working with different customer service apps

• You are ready to help the customer and make them happy
 and strengthen our community further.
• You’re excited to join Zadaa as we grow and are comfortable working in a fast-paced, international environment

To apply, send a free-form application to [email protected].