Thinking of buying a second hand luxury handbag? Zadaa’s Money Back Guarantee has your back!
Buying luxury bags online might be scary and risky. But the euphoric feeling when you can finally hold the bag of your dreams is worth the possible trouble. Popular Twitch streamer Enni (@Primmmrose) wrote in her personal blog about her luxury shopping experiences that did not go quite as planned: “I kept an eye on designer bags and especially Louis Vuitton Speedys in size 25, because the prices of these bags were quite low anyway.“ What happened when Enni found her dream bag on Zadaa and bought it?
Sometimes luxury sales disappoint us… But do NOT settle!
“When the bag was paid, I just had to wait patiently for the bag to arrive. After receiving the bag, I would have a few days to verify the authenticity of the bag and invest it in case of any damages.“ The bag was authentic, but Enni noticed something else: “However, I noticed that there was a small stain on one of the handles, which I assume is a mark from a ballpoint pen. The mark started to worry me, because I knew it would definitely reduce the resale value of the bag if I ever ended up giving it up. And I don’t think it’s ever a good thing if a new purchase gives you a bad feeling.“
Enni contacted the seller as soon as possible and explained the situation. The seller agreed to lower the price, because she hadn’t notice the mark and wanted to act honest. Enni was happy with the new price suggestion and the got part of her money back from Zadaa´s customer service after contacting them about the agreed partial refund. “After the price reduction, I was really happy, because I don’t think I would have managed to get a genuine LV Speedy at the same price as easily otherwise.“ Enni tells us.
This is how Zadaa’s Money Back Guarantee helped Enni!
Enni’s story had a happy ending, because Enni noticed the mark fast, the seller answered her and acted nicely about the situation. This is not always the case and that’s why Zadaa has the Money Back Guarantee to protect buyers. Under the Money Back Guarantee a buyer may request to return an item, if the item does not match the seller’s description or was damaged during shipping. Read more about our Money Back Guarantee here and shop safely on Zadaa!
