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How delivering items works?

Zadaa Package is the easiest and cheapest way to deliver fashion throughout Germany, Finland and Denmark. We have over 37 000 service points to send and receive packages. Here are the step-by-step instructions on how it works:

FOR SELLERS

  1. When your item with Zadaa Package has been sold, you will be notified in the Zadaa app.
  2. Open the notification and follow the simple instructions in the app.
  3. First, pack your clothes carefully in a cardboard box or plastic bag you have at home. If you are selling shoes or other fragile accessories, a cardboard box is recommended.
  4. Next, print out the prepaid shipping label with QR code found in the app and in your email, and attach it to the top of the package.
  5. If you are using DHL delivery you don’t need to print out the label, just show the QR code at the service point from your phone and they will print the label for you.
  6. Take the package to one of your local service points e.g. grocery stores or kiosks supported by DHL or Deutsche Post shown on the map.
  7. Give the package to the cashier and that’s it!
  8. You don’t need to pay anything or ask for the buyer’s name or address details. The delivery has already been prepaid in the app. We will deliver the package to the seller’s home.
  9. We also track the movements of the package and you can follow it every step through Zadaa.
  10. Finally, when the buyer receives the package a few days later, we transfer the payment from the sale to your bank account.

FOR BUYERS

  1. Pick any item that’s for sale in Zadaa and add it to your shopping cart.
  2. Choose Zadaa Package for the delivery method and type your address and phone number in the given field. We will automatically deliver the item at your home.
  3. Next, pay for the item and the Zadaa Package delivery with your debit or credit card. We accept Mastercard, Visa, Visa Electron and American Express, GiroPay, PayPal and Sofort.
  4. After the purchase, follow the the simple instructions in the app.
  5. We track the movements of the package and you can follow it every step through Zadaa.
  6. When the package has arrived at your home, we will notify you also in the app.
  7. Zadaa! You have received the package successfully.
  8. And remember to rate the sale in the app afterwards.