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Shipping

In Zadaa every purchase is delivered. We generate simple, fast, tracked and fully insured shipping for sellers to ship the ordered items to their buyers. Zadaa provides both national and international deliveries securely and anonymously so that you can ship your sold items hassle free by using a simple shipping activation code provided to you in the app.

Frequently Asked Questions

How can I ship the items I have sold?

When you have sold an item, we provide a delivery for you to ship it. You will receive a shipping...

How can I use a promotional code? Or get free shipping tokens?

To use a promo code go to your profile, tap on the settings icon and then select “My Promo Code...

How does selling on Zadaa work?

Selling items on Zadaa is very simple. When someone purchases an item from you, you will receive a...

What if I want to return my purchase?

If you receive an order that does match the listing description you can return your bought items....

How much time do I have to ship my sold items?

Sellers have seven days to ship their sold items. We strongly suggest that you ship your sold items...

How much time do I have to pick up or receive my order?

Buyers have seven days to receive or pick up their bought items once they arrive at a service...

How long does the delivery take?

The average delivery time for domestic shipments is 2-3 days and for international deliveries 5-7...

How do I receive my orders? How are they delivered?

Every item bought on Zadaa is delivered to you by our logistics partners; DHL, Deutsche Post, DAO...

As a buyer, do I have to pay for shipping?

Yes. All the delivery costs are paid by the buyer at the time of purchase. The delivery costs with...

Why can’t I use my Zadaa Shipping Token when I’m making a purchase?

Zadaa Shipping Tokens only apply if you have chosen our recommended Standard Shipping option as...