How can we help you?
Selling
Zadaa has made selling secondhand extremely simple. Just list your items for sale, ship them to the buyer and get paid. Every transaction is covered up to 10 000€ by our Money Back Guarantee and delivered with an insured and tracked package.
Frequently Asked Questions
How long does it take to receive payment for my sold items?
Payments arrive to your set bank account within 3 to 5 business days after an order...
What if the buyer never receives the item, or the package is lost?
Zadaa provides a Money Back Guarantee up to 10 000 € to ensure that you get paid if something...
Why is adding items for sale every week an effective tactic?
Continuously adding new items for sale ensures that your profile remains visible in the sales feed....
What is Zadaa’s return policy?
Under the Money Back Guarantee a buyer may request to return an item ordered with the Standard...
Why I am not seeing my own items in the feed?
The items you list for sale are only displayed in the feed for other users. You may view your own...
How can I add items for sale?
Listing items for sale is free and can be only done in the app. Just tap the plus icon at the...
How to get excellent reviews?
Everything begins from the moment when you have uploaded your item for sale. Please reply to every...
What are the best tips to sell all my items?
The best tip we have for selling is to provide great quality, accurate photos of your item....
How to take good photos?
If possible take pictures of your items with a good camera, in natural light and without the flash...
Where can I find the items I have sold?
You can view previously sold items in the app by tapping on the bell icon located at the bottom bar...
