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What if the buyer never receives the item, or the package is lost?
Zadaa provides a Money Back Guarantee up to 10 000 € to ensure that you get paid if something goes wrong. This means that you will be paid in full for your sold items if the buyer never collects the shipped package, or if the package gets lost in transit. If you choose to use a delivery method other than our recommended Standard Shipping option the Money Back Guarantee does not apply.
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What is Zadaa’s return policy?
Under the Money Back Guarantee a buyer may request to return an item ordered with the Standard...
How can I use a promotional code? Or get free shipping tokens?
To use a promo code go to your profile, tap on the settings icon and then select “Enter Promo...
How much time do I have to pick up or receive my order?
Buyers have seven days to receive or pick up their bought items once their order arrives at a...
What if I want to return my purchase?
If you receive an order that does match the seller's description you can return your purchased...
