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Money Back Guarantee

Zadaa provides a Money Back Guarantee up to 10 000€ which covers every transaction. As a buyer you will receive the item you ordered in the promised condition and as described or you get your money back. As a seller you will always get paid if you have delivered your sold items in the promised condition and as described.

Frequently Asked Questions

How does the Money Back Guarantee work for the buyers?

Every transaction on Zadaa is covered up to 10 000 €! You will always receive what you have...

How do I receive my orders? How are they delivered?

Every item bought on Zadaa is delivered to you by our logistics partners; DHL, Deutsche Post, DAO...

How does the Money Back Guarantee work for the sellers?

Every transaction on Zadaa is covered up to 10 000 €! You will always get paid if you ship your...

What if the buyer never receives the item, or the package is lost?

Zadaa provides a Money Back Guarantee up to 10 000 € to ensure that you get paid if something...

What is Zadaa’s return policy?

Under the Money Back Guarantee a buyer may request to return an item ordered with the Standard...